Welcome Message

We’ve been committed to providing quality healthcare coverage to federal employees, retirees and their families since 1960. It’s why 99% of our members stay with us year after year.

Compare our plans to see what we have to offer.

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New to Federal Employment?

The Blue Cross and Blue Shield Service Benefit Plan is the number one choice of federal employees and retirees in the Federal Employees Health Benefits Program. For 60 years, we’ve been covering federal employees and retirees. If you are an actively working federal employee and want to become a member of the Blue Cross and Blue Shield Service Benefit Plan, there are two ways you can enroll:

  • Using your agency’s preferred method
  • By contacting your agency’s personnel office

 


Approaching Retirement?

Together, the Service Benefit Plan and Medicare can protect you from the high cost of medical care.

Medicare works best with our coverage when Medicare Part A and Part B are your primary coverage. That means Medicare pays for your service first, and then we pay our portion.

Usually if you’re retired, Medicare is primary. If you’re still actively working, we’re your primary coverage.
 

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ABO Resources

Schedule an Event for Your Agency

Woman presenting to workers in office

Group Presentations:

Have a BCBS Benefit Educator or Health Nurse Educator present to a group of your employees.  These services are available in-person or virtually.

  • Benefit Overview for New Employees
  • Combining FEHB and Medicare in Retirement

 

Group of people meeting and collaborating in office

Tabletop Events:

Have a BCBS Benefit Educator onsite to provide resources and speak to employees individually.

  • One-on-One Employee Sessions - Employees with special situations and extensive benefit questions get individualized attention in a private location of your choosing.
  • Wellness and Incentive information
  • New Employee benefit counseling

Request our attendance at your own event – express that we are available for Employee appreciation days, in-house wellness events, safety workshops, training days and other agency sponsored employee events.  


Office of Personnel Management Resources

The Office of Personnel Management manages the civil service of the federal government, coordinates recruiting of new government employees, and manages their health insurance and retirement benefits programs. 

Pick a Time

Have questions about a claim, need help finding a provider, or have a question about a medical facility? We’re here to help. 

Schedule of Events

See what’s happening in your area. Click View the Schedule.

Explore our family of plans

Health Plans

As your health needs evolve, our diverse plans are designed to evolve with you. With three rich options to choose from, we’ve got you covered.

Dental Plans

For additional coverage beyond our health plan benefits, we offer supplemental dental coverage for federal employees and eligible retired uniformed service members.

Vision Plans

We also offer supplemental vision coverage for federal employees and eligible retired uniformed service members and active duty family members.

Our Florida Account Managers

Omar Amador

Omar Amador

South Region

Jennifer Vendur

Jennifer Vendur

Central Region

Houston Bowles

Houston Bowles

North Region


Customer Service and Support

Have questions about a claim, need help finding a provider, or have a question about a medical facility? We’re here to help. Visit fepblue.org for contact information.

Helpful Links & Resources

FEP Informer Quarterly Newsletter

Get the latest news to help improve your life and keep you healthy.

Service Benefit Plan Brochure

2023 Blue Cross and Blue Shield Service Benefit Plan Brochure.

Insurance Glossary

The following list contains words you may see used on the Federal Benefits Programs website.

U.S. Department of Health & Human Services

Provides critical information for Federal Employees via US Department of Health and Human Services.

FEP HOM 001 102022
Last Updated: 10.01.2022